Service Provider Terms of Service & Cancellation Policy Addendum

Venue only. 218 Marketplace operates exclusively as an introductory technology platform and limited payment collection agent. The legal contract for service delivery exists solely between the Service Provider and the purchasing client ("Client").

Independent contractor status. Listing on the Platform creates no employer-employee, agency, partnership, or joint-venture relationship. The Provider maintains sole control over pricing, equipment, scheduling, safety protocols, and operational methods.

Vessel compliance (guides & outdoor recreation). If operating motorized watercraft carrying passengers for hire on navigable waters, operators must hold a valid United States Coast Guard (USCG) Captain's License (OUPV/Six-Pack or Master). Watercraft must meet all Minnesota Department of Natural Resources (MNDNR) safety and registration mandates.

Regional permits. Providers operating within the Boundary Waters Canoe Area Wilderness (BWCAW), Superior National Forest, or Chippewa National Forest must possess valid USDA Forest Service Commercial Outfitter/Guide Special Use Permits.

Lake Superior endorsement. Providers guiding on Lake Superior or its designated tributaries must hold an active MNDNR Lake Superior Guide License.

Trade & property services. Cabin care providers, contractors, dock technicians, and mobile mechanics must maintain all required Minnesota Department of Labor and Industry (DLI) licenses, contractor registrations, and municipal permits.

Proof of licensure or certification. Provider must furnish copies of every license, certification, registration, or permit required for the services offered — before the Provider's first service listing goes live, and again within 48 hours of any platform audit request. Service listings are not published (and existing service listings may be removed) until proof of insurance and licensure has been received and reviewed by the marketplace.

Identity & licensing attestations. Sellers verified with ID & licensing attestations. Provider attests to the accuracy of their identity and to holding every license, certification, permit, and insurance policy required for the services offered; these attestations are binding under this Agreement, and 218 Marketplace may require supporting documents and remove or suspend any listing whose attestations are false or unmet.

Commercial insurance thresholds. Providers offering physical, field, marine, or on-premise property services must maintain active Commercial General Liability (CGL) coverage with minimum limits of $1,000,000 per occurrence / $2,000,000 aggregate. Outdoor operators must maintain policies with watercraft, off-road vehicle, or inland marine endorsements where applicable.

Proof of coverage. Provider must furnish a Certificate of Insurance (COI) before the Provider's first service listing goes live, and again within 48 hours of any platform audit request. If the COI is missing, expired, or shows lapsed coverage, service listings are suspended until valid proof is received.

Direct client waivers. Outdoor guides, excursion outfitters, and high-risk service operators are solely responsible for having clients execute standard Assumption of Risk and Liability Release agreements prior to commencing services.

Platform indemnification. Provider agrees to defend, indemnify, and hold harmless Nippon Promoter LLC, its managers, officers, and agents from any personal injury, wrongful death, property destruction, theft, regulatory violation, or commercial dispute arising from Provider's service execution.

Intake response time. Provider must initiate direct contact with the client within 24 business hours of booking receipt to finalize logistics, launch sites, gear needs, or property access.

Platform fee remittance. Payouts (net of the agreed platform take rate — 12.5% standard) are collected and held in escrow via Base44 Payments and disbursed on a rolling 48-hour schedule following confirmed completion of the scheduled service.

Disintermediation prohibition. Offering off-platform discounts or attempting to divert clients introduced by 218 Marketplace to direct cash or alternative off-platform payment systems violates these terms and results in immediate account forfeiture.

Provider-initiated cancellations. If a Provider cancels due to personal conflicts or mechanical breakdowns, the client receives a 100% immediate refund. Frequent provider-initiated cancellations (over 5% of total bookings) trigger storefront suspension.

Documentation requirement & reversal. If a client initiates a payment dispute claiming non-performance, Provider must provide verifiable fulfillment documentation (e.g., communications logs, signed service receipts, GPS arrival logs) within 4 business days. In the absence of proof of service, 218 Marketplace reserves the right to reverse funds from the Provider's Base44 Payments payout account.